COVID-19

Updated 21 September 2021

To all of our patients,

We hope you and your family are doing well as we continue to navigate our way through this pandemic.

The safety and the wellbeing of our patients and our EGOC team remains our number one focus when you visit our clinics during this pandemic.

In line with advice from the Department of Health, our Clinics in Sale, Bairnsdale, Traralgon and Orbost are OPEN but the clinical criteria under which our Osteopaths can work has changed.

Under this current COVID-19 lockdown our team of Osteopaths are still considered as authorised health workers under the allied health services.

We can continue to provide clinical care to both new and existing patients under the “essential care services” criteria where we can help support people experiencing neuromusculoskeletal pain.

Example:- emergency patients suffering from acute pain and for patients where their symptoms may deteriorate if they do not receive treatment.

We want you to know that we are taking the threat of COVID-19 seriously and for that reason we continue to make changes in line with the Department of Health.

This virus is highly contagious so we want to minimise the risk to you and your families as much as possible when visiting our clinics.

Face masks remain mandatory for all patients and staff attending our clinics (unless you have a medical exemption).

Please see the below screening criteria that we need you to follow to keep you, our patients and our team of osteopaths as safe as possible!

SCREENING CRITERIA

The following criteria need to be met prior to you attending your appointment:

PLUS

NOTE: If you are unable to meet all of the above criteria please get in contact with us so we can reschedule your appointment or help answer any of your questions.

We are also asking patients to pay for their appointment upon arrival to minimise any need to wait in our reception areas. Tap and Go is the best and safest option when paying.

When attending our clinics please remember to check in using the QR code or fill out the paperwork at our reception desks. To help minimise the crossover of patients and staff we are using separate entry and exit doorways across our clinics to help keep our communities safe.

At various times to help mitigate the risk of spreading Covid-19 in the community we may move to in-car waiting prior to your appointment. If we do, you will be notified about this requirement via text message on the day of your appointment.

All of our products are still available for ‘phone & collect’ if you need any during lockdowns – Zea relief, fisiocrem, Mglife oil, magnesium tablets, tissue salts, heat patches, Qiara probiotics, Mimos pillows, archie‚Äôs flip flops or therapeutic pillows, etc.

Call our clinic on 03 5144 7750 or 5153 2878

Bringing you our best in osteopathic healthcare,
Dr Belinda Coulton and the team at EGOC

Special Offer for new patients when you book your initial osteopathic consultation

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