Updated 20 July 2020
To all of our patients,
We hope you and your family are doing well at this time.
The safety and the wellbeing of our patients and our EGOC team remains our number one focus when you visit our clinics during this pandemic.
In line with advice from the Department of Health, our Clinics in Sale, Bairnsdale, Traralgon and Orbost will remain OPEN under Stage 3 restrictions but this may change in the future and we will keep you informed of any changes.
Osteopaths are primary contact practitioners and are considered an ‘essential service’ where we can help support people experiencing musculoskeletal pain and help keep patients away from hospital emergency departments and GP clinics who may become overwhelmed at any stage.
We want you to know that we are taking the threat of COVID-19 seriously and for that reason we are making some changes.
This virus is highly contagious so we want to minimise the risk to you and your families as much as possible when visiting our clinics.
Our team of Osteopaths will now be wearing face masks and eye protection when you attend your next appointment as directed by the Department of Health. Face masks have become mandatory in Victoria for all health workers and patients attending our clinics. Please make sure you are wearing a face mask at all times. *Children under the age of 12 are excluded.
Please see the below screening criteria that we need you to follow to keep you, our patients and our team of osteopaths as safe as possible!
The following criteria need to be met prior to you attending your appointment:
NO fever / temperature
NO sore throat / cough
NO shortness of breath or difficulty breathing
NO travel to Melbourne hot spots in the last 14 days
NO contact with anyone who has tested positive
NO contact with anyone who has flu like symptoms
You are following strict personal hygiene rules eg regular hand washing
Please use hand sanitiser or soap & water at the beginning and end of your consultation
Our consultations will be limited to 2 persons including your practitioner (with the exception of under aged patients)
Keep a safe distance 1.5m when waiting in our reception areas
Please make sure that you are following the social distancing rules and self-isolation policies
NOTE: If you are unable to meet all of the above criteria please get in contact with us so we can reschedule your appointment or help answer any of your questions.
We are also asking patients to pay for their appointment upon arrival to minimise any need to wait in our reception areas. Tap and Go is the best and safest option when paying.
We are happy to offer Telehealth (video consultations) if you would prefer not to attend the clinic at this time so we can help keep your health goals on track
All of our products are still available, and we will send them out to you, so don’t hesitate to call if you need any fisiocrem, maglife oil, magnesium tablets, tissue salts, heat patches, archie’s flip flops or therapeutic pillows.
Call our clinic on 03 5144 7750
Bringing you our best in osteopathic healthcare,
Dr Belinda Coulton and the team at EGOC
Special Offer for new patients when you book your initial osteopathic consultation
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