Updated 19 July 2021
To all of our patients,
We hope you and your family are doing well at this time.
The safety and the wellbeing of our patients and our EGOC team remains our number one focus when you visit our clinics during this pandemic.
In line with advice from the Department of Health, our Clinics in Sale, Bairnsdale, Traralgon and Orbost are OPEN but this may change in the future and we will keep you well informed of any changes.
Osteopaths are primary contact practitioners and are considered an ‘essential service’ where we can help support people experiencing musculoskeletal pain. During this current lockdown we are able to provide osteopathic services for emergency patients suffering from acute pain and provide essential care services for patients where their symptoms may deteriorate if they do not receive treatment.
We want you to know that we are taking the threat of COVID-19 seriously and for that reason we continue to make changes in line with the Department of Health.
This virus is highly contagious so we want to minimise the risk to you and your families as much as possible when visiting our clinics.
Our team of Osteopaths will continue to wear face masks when you attend your next appointment as directed by the Department of Health. At this time face masks are also mandatory for all patients attending our clinics (unless you have a medical exemption).
Please see the below screening criteria that we need you to follow to keep you, our patients and our team of osteopaths as safe as possible!
The following criteria need to be met prior to you attending your appointment:
NO fever / temperature
NO sore throat / cough
NO shortness of breath or difficulty breathing
NO contact with anyone who has tested positive
NO contact with anyone who has flu like symptoms
NOT attended a declared hot spot as per the Department of Health
You are following strict personal hygiene rules eg regular hand washing
Please use hand sanitiser or soap & water at the beginning and end of your consultation
Keep a safe distance 1.5m when waiting in our reception areas and please adhere to our maximum capacity
Please make sure that you are following the social distancing rules and self-isolation policies
NOTE: If you are unable to meet all of the above criteria please get in contact with us so we can reschedule your appointment or help answer any of your questions.
We are also asking patients to pay for their appointment upon arrival to minimise any need to wait in our reception areas. Tap and Go is the best and safest option when paying.
When attending our clinics please remember to check in using the QR code to help keep our communities safe.
All of our products are still available for ‘click & collect’ if you need any during the lockdown – fisiocrem, maglife oil, magnesium tablets, tissue salts, heat patches, Qiara probiotics, Mimos pillows, archie’s flip flops or therapeutic pillows, etc.
Call our clinic on 03 5144 7750 or 5153 2878
Bringing you our best in osteopathic healthcare,
Dr Belinda Coulton and the team at EGOC
Special Offer for new patients when you book your initial osteopathic consultation
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